Improving Patient Adherence and Compliance
Using Mobile Devices

Patient compliance with doctors’ prescriptions is essential to treating chronic medical conditions. Many patients choose to ignore doctors’ orders for any number of reasons, but the result are the same: lost sales to pharmaceutical companies and increased healthcare costs for healthcare providers as the entire system has to absorb the consequences of letting medical conditions spiral out of control. This cost can be forwarded onto consumers in the form of worsening their quality of life, possibly even through death in extreme cases. In financial terms, hospital stays are expensive and avoiding them through compliance is a much more economical solution. Bacteria can mutate and evolve into a bigger problem for those who do not fully comply with antibiotic prescriptions.

According to a McKesson report, the leading cause of non-compliance is simply forgetting to take one’s medication. Nearly 80% of respondents of a study of those who did not fully comply with doctors orders cited this as a reason for non-compliance, followed by running out of medication (19%), too costly (9%), perceived lack of need (9%), side effects (7%), and the very rare no improvement seen (3%). All of these are causes that need to be addressed as non-compliance is one of the most costly problems facing the pharmaceutical and healthcare industries today.

Telerx mobile adherence and compliance solutions address these issues directly leveraging two-way SMS and other mobile platforms to deliver a combination of information, including medication and testing reminders, alerts, symptom status, health tips, diet guidance and lifestyle coaching; all within a HIPAA compliant environment.

To learn more about mobile applications, contact us at solutions@telerx.com, or call 1.800.2Telerx.