Access Your Customers' Conversations Without
Leaving Your Desk
Now, transport yourself to the front line without ever leaving your desk. Consumer eXpressions™, Telerx's award-winning call recording innovation, provides access to your consumers' conversations about your products and/or services — in near real time — through your Telerx-provided web portal.
Listen to only those calls you need to hear. Consumer eXpressions™ can be fully integrated with one of Telerx's Contact Management Systems so you can filter recordings by product, subject, or a combination of attributes. You can focus your time listening to the calls that are important to you and your brand. Consumer eXpressions™ can also be used without integration, allowing recordings to be retrieved and sorted by communicator, time/date, and toll-free number.
Benefit from unique and unexpected feedback, directly from your consumers. You'll obtain firsthand information and can directly interpret your consumers' reactions to your products and processes that no amount of data analysis can reveal. This can aid in the development of stronger relationships with your consumers; it can also assist you in leveraging your brand needs within your organization.
To learn more contact us at email@example.com, or call 1.800.2Telerx.