Through our partnerships with RightNow Technologies and Live Person, Telerx delivers advanced web chat that facilitates real-time, online conversations between our agents and customers visiting your website. As a stand-alone application, or integrated with our CRM desktop, Web Chat is a powerful and effective communication channel that helps to resolve customer issues and increase purchase conversion rates. Chat sessions can be initiated by an agent, by a customer or triggered automatically based on pre-defined rules. Our live chat customer service capabilities deliver a consistent experience between web and non-web based communication channels.

Learn more about Chat InteraXions, contact us at solutions@telerx.com, or call 1.800.2TELERX.